not as friendly as advertised

We have tried to record 3 games so far, 1st game only recorded 6 minutes, 2nd game did not record at all and the 3rd it recorded but the camera not once followed a play. iPad could not connect with equipment, kept getting the same message "UNALBE OT CONNECT". deleted the app multiple times and the problem continued. MOVE N SEE do not have a customer service number in the US. So if you live in the US I suggest you really consider buying this product we are really in our own for help.
There is no option or we have not found the way in the app to start recording from the app. You have to start recording 15 minutes before the game starts, extend the tripod to the high desired and then do all the steps to set up the camera. I hope next software upgrade you can do all that from the app, START, PAUSE AND STOP recording.
SO far I do not think buying this recording device was a good investment, I really hope things get better.

Hello, thank you for your message and very sorry to read this.

Our customer service is based in France but no worries, we are always here to help within 24-48 hours by email, tchat, phone, video call. And of course, our team is fully bilingual!

I confirm that ipad are compatible with the product, and you should also be able to launch record from the app, so we will help to check what is happening so that you can enjoy your PIX4TEAM robot as soon as possible.

Kind regards

Laure from Move'N See team

I filmed my first basketball game this weekend. I am very...

I filmed my first basketball game this weekend. I am very satisfied with the video. It will be a great tool for next season!

Best way to record without "Manpower"

Using Pix4Team for filming handball with iPhone XS ProMax and other iPhone-Models. Working great, excellent quality of the videos and easy to use!