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It seems that you were folding the mast base the wrong way. Please check our email and picture attached for more help.
Review for "4,80m (15,6 ft) high heavy stand"
Compatible with PIX4TEAM, PIXIO and PIXEM robots thanks to the 3/8" mounting screw Max height: 4,80 m (15,6 ft)Min height: 1,40 m (4,7 ft)Load capacity: 40 kg (88 lb)Weight: 15 kg (33 lb)4 sectionsAluminium standMade in Italy by Manfrotto
Review
By Rosie Q. on 18 July 2022 :